Kaltura MediaSpace Cielo24 Captioning Is Experiencing Performance Issues resolved, 20 May 2017 10:20am EDT Media Production & Delivery Solutions


Notification history

20 May 2017 10:20am EDT
Full service for Cielo 24 Captioning requests was restored at 10:25 AM on Saturday, May 20, 2017.
19 May 2017 5:00pm EDT
On Friday, May 19, 2017 at 10:00:00 AM, we have some updated information regarding the incident detected with Kaltura MediaSpace. Kaltura MediaSpace and Cielo 24 continue to investigate the error preventing users from ordering captions in Kaltura MediaSpace. The next update will be provided at 10:00 PM on Saturday, May 20, 2017.
19 May 2017 10:00am EDT
On Friday, May 19, 2017 at 10:00:00 AM, we have some updated information regarding the incident detected with Kaltura MediaSpace. Kaltura MediaSpace and Cielo 24 continue to investigate the error preventing users from ordering captions in Kaltura MediaSpace. The next update will be provided at 4:00 PM on Friday, May 19, 2017.
18 May 2017 3:46pm EDT
On Thursday, May 18, 2017 at 2:25 PM, an incident was reported that impacts Cielo 24 caption requests in Kaltura MediaSpace. The service providers are aware and they are working to resolve the incident. The next update will be provided at 10:00 AM on Friday, May 19, 2017.
18 May 2017 2:25pm EDT
On Thursday, May 18, 2017 at 2:25 PM, an incident was reported that impacts Kaltura MediaSpace. The service providers are aware and they are working to resolve the incident. The next update will be provided at 10:00 AM on Friday, May 19, 2017.